Order return

To start your return, please enter the order number provided to you at the time of purchase and in your confirmation email, and the email address you provided during your purchase.

Common Return Questions

Quadrabloc offers a 30-day money back guarantee. If for any reason, within 30 days of purchase, you wish to return your Quadrabloc, we will accept the return and refund your purchase price.


What items are returnable?

  • Quadrabloc Discs, Pads and Back Belts can be returned within 30 days of receipt of your shipment
  • Items must be in original condition and contain all discs, fitments, packaging and carrying cases
  • Items must be unwashed 
  • Items must be returned in the original packaging

 

What items are non-refundable?

  • Adhesives
  • Gift Cards

 

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges
  • You are responsible for insuring the return

 

How do I return?

  • Enter your order number and email address in the fields above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 business days.

Still have questions? Email us at support@quadrabloc.com with your full name, order number and we will get back to you shortly.